Customer Care

 We appreciate your interest in Fundy Treasures Gifts and Tours.  We look forward to serving you!

Payment

The prices on our website are in Canadian dollars. We process all payments for online orders through Stripe. You do not need a Stripe account to pay for your order with your Visa, MasterCard or American Express credit card using this free service. Stripe uses SSL (secure socket layer) encryption to protect your personal and payment information from being intercepted. Your payment information is not shared with us. We simply receive a confirmation that your payment has been processed.

Please remember that e-mail is not secure. We urge you not to send personal or credit card information by e-mail.

If you would like to pay by money order or certified cheque, please e-mail us at fundytreasures@gmail.com for details. We will hold your order until your payment has reached us, and funds have cleared.

Shipping

We generally ship via Canada Post. We will advise you by e-mail if we need to adjust your shipping fee before filling your order. US and other international orders may incur additional charges for duty or border fees.

Privacy

We will not sell or rent your personal information, or share it with other parties, under any circumstances.

Changes and Cancellations

We will do our best to accommodate changes and additions prior to shipping. Should you wish to change or cancel your order, please e-mail us at fundytreasures@gmail.com. Please include your full name, order number, telephone number and e-mail address.

Returns

Returns are limited to incorrect or damaged merchandise.  Clothing items must not be worn or washed.

Your business is important to us. If, for any reason, you are not satisfied with your purchase, please e-mail us at fundytreasures@gmail.com to let us know. We’ll do our best to make it right.

Thank You

Thank you for choosing Fundy Treasures Gifts and Tours.

Please come again!